Terms & Conditions

Welcome to Kelly & Co’s® Australia. These Terms & Conditions govern your access to and use of our website (www.kellyandcos.com.au) and your purchase of any products through our online store. By visiting, browsing, or shopping on our website, you accept and agree to be bound by these terms.

1. Overview

Kelly & Co’s® Australia is operated by Kelly & Companion Co. Pty Ltd (ABN 20 683 837 550). These Terms & Conditions apply to all users of the website, including browsers, customers, and content contributors. We reserve the right to update or modify these terms at any time without notice. It is your responsibility to check this page periodically for changes.

2. Eligibility

You must be at least 18 years of age or have the involvement of a parent or guardian to make purchases on this site.

3. Product Descriptions & Availability

We strive to ensure that all product information, images, and pricing are accurate and up-to-date. However, we do not warrant that descriptions or other content are error-free. Product availability is subject to change without notice.

4. Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated. We accept major credit cards and payment methods listed at checkout. Payments are processed securely, and orders are not confirmed until payment is received in full.

5. Shipping & Delivery

We ship Australia-wide using trusted courier partners. Shipping costs and estimated delivery times are provided at checkout. Once dispatched, we are not responsible for delays caused by external couriers. Risk in the goods passes to the customer upon delivery.

6. Returns, Refunds & Australian Consumer Law

Our Returns Policy complies with the Australian Consumer Law (ACL). If your item is faulty, damaged, or not as described, you are entitled to a replacement, repair, or refund. Change-of-mind returns may be accepted at our discretion and may incur return shipping charges.

7. Promotions & Discount Codes

Promotional offers and discount codes may be subject to terms and conditions, including expiry dates and usage limits. Only one promotional code can be used per order unless otherwise specified.

8. Use of Website

You agree to use this website for lawful purposes only. You must not interfere with the site's operation, attempt to breach its security, or misuse any content. We reserve the right to restrict or terminate access at our discretion.

9. Intellectual Property

All content on this website—including but not limited to logos, images, product descriptions, and graphics—is the property of Kelly & Co’s® or its licensors. It may not be copied, reproduced, or distributed without express written permission.

10. Third-Party Links

Our site may include links to external websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites.

11. Liability

To the extent permitted by law, Kelly & Co’s® excludes all liability for any loss or damage arising from the use of this website or the purchase of products. Your rights under the ACL are not excluded or limited in any way.

12. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of that state.

If you have any questions regarding these terms, please contact us at: support@kellyandcos.com.au